Our inventory system at the present time is not fully automated. A product you order on-line may be out of stock or on back order. If that happens we will notify you by E-mail. Most of our U.S. customers will receive their order within 14 business days. If we or our suppliers are out of stock of an item and we can not ship within 14 days, we will notify you. You may inquire about your order status by sending an E-mail. Some products are shipped directly from the manufacturer and may take four to twelve weeks for delivery. In this case, you will receive an order confirmation. Also, not all of our merchandise is shown on-line. If you don't see what you want, please call to see if we have it.